Clearlink - SLC

  • Member Services Specialist

    Location US-UT-Salt Lake City
    Job ID
    2018-2757
    # Positions
    1
  • Overview

    Are you passionate about building relationships and helping people solve problems? Interested in combining your people orientation with performance driven earning? It’s time to check out Clearlink! We are currently seeking top talent to work as an Member Services Specialist.

    As an Member Services Specialist for Clearlink you will analyze and respond to customer requests via inbound call; you will interface 1:1 with customers, update individual profiles in our database, and provide recommendations for policy options under customer Insurance plans. You will combine industry and product knowledge with insight gained from client relationships to build creative solutions for clients.

     

    Qualifications:

    • A Life and Health Insurance License is required. If you are not currently licensed we pay for your testing, licensing, and all study materials. Your offer will be contingent on passing your licensing exam before the start date. Background check, credit check and fingerprints will be ran on all applicants.
    • 1-2 years experience in customer services and sales roles
    • Ability to navigate complex technical systems while communicating with clients
    • First-rate communication skills and strong customer orientation; ability to demonstrate empathy and patience during difficult calls
    • Capable of maintaining constant energy and enthusiasm during all client interaction; ability to investigate and complex scenarios and offer appropriate solutions to customers

     

    What we offer:

    • $15/hour earning, with opportunity to earn up to $18/hour
    • Comprehensive Medical, Dental, Vision Package (100% paid after a year)
    • Up to two weeks paid time off
    • Tuition Reimbursement
    • 401(k) participation
    • Casual dress code
    • Exciting and fun team oriented environment
    • Lounge areas with video games and ping-pong
    • Monthly employee development classes

     

    Who We Are:

    Clearlink’s team of 1,400+ employees is headquartered in Salt Lake City and has been creating marketing content services for Fortune 500 companies for over 13 years. At Clearlink you will have opportunities to work with people who are as passionate as they are talented, develop yourself and your skills, and create valuable content and relationships every day.

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